The details, clearly
Privacy, clearly.
What happens to information when you browse the collection, use your bag, or get in touch.
01
Browsing the website
You do not need an account to browse the collection. The current website has no customer account registration, marketing signup form or payment collection.
Serving a website involves technical information such as IP addresses, browser details and requested pages. The hosting provider’s logging, retention and processing locations need to be confirmed for the final policy.
02
Your bag & delivery details
Your bag stores product identifiers and quantities in your browser’s local storage so your selection can remain available when you return on the same browser. You can remove items from the bag or clear this website’s data in your browser settings.
When you review checkout, your contact and Australian delivery details are sent to our ordering service to validate the order. An encrypted browser cookie preserves that checkout for safe retries. Placing an order saves those details with the order so our team can send your payment link, confirm verified payment and arrange delivery. Contact and address details are not stored in browser local storage. Card details are entered only with the payment provider, not on this website.
03
Email enquiries
Email links open your email app. If you choose to send a message, it includes your email address and any information or attachments you provide. Avoid sending sensitive medical information or payment card details.
The final policy needs to confirm how the operating business manages enquiry records, who can access them, the email service providers used and how long messages are retained.
04
Cookies & service providers
The application uses browser local storage for your bag and non-sensitive checkout recovery identifiers. Encrypted, HttpOnly cookies preserve checkout details and private receipt access in the same browser for up to 90 days; successful checkout removes the saved checkout cookie. It does not include advertising pixels or an analytics integration in its application code.
Hosting, security and email providers may process technical or enquiry information. Their identities, purposes, locations and retention practices have not yet been confirmed in this draft. Any future analytics, account or payment services will require an updated description of how information is handled.
05
Privacy questions
To ask about information you have provided, request access or correction, or raise a privacy concern, email contact@austrapeps.com. State the nature of your request without including unnecessary sensitive details.
The final policy will explain the applicable request and complaint process. You can also read the Office of the Australian Information Commissioner’s guidance on privacy policies.
For other questions, visit Contact & Support.
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